Software for independent hotels
The operating system for your hotel
Running a hotel today takes four programs that don't talk to each other. Here they are one: PMS, revenue management, CRM with an AI receptionist and cost control.
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One set of data
The occupancy revenue management sees is the PMS's occupancy. There are not two versions of the truth to reconcile at month end.
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Work that does itself
Confirmations, the housekeeping plan, the tourist tax, tax documents: they come out of data already in the system, with nobody retyping them.
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One piece of software
The modules are not more browser tabs: their features are used inside OS, and on top of the PMS they cost far less than they do on their own.
Automation
The repetitive part is done by the system
In an independent property the time goes into steps nobody chose: copying, double-checking, remembering. Those are exactly the steps a machine does better than a person, and in OS they are not an option to configure separately: they are how it normally runs.
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Guest email
Confirmation, amendment, cancellation, payment receipt and option reminders go out on their own, using the template you wrote.
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The housekeeping plan
The day's work is generated from arrivals, departures and stayovers: where the linen changes and where it doesn't is decided by the rule, not by memory.
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The tourist tax
Worked out from guest nights, with age exemptions applied automatically. At month end there is a screen to check, not a form to fill in.
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Tax documents
Electronic invoices and commercial receipts are built from accounts already closed, and filed with the revenue agency.
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Availability on the channels
What sells at the property goes down to the portals, and bookings from the portals come back without passing through an inbox.
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Prices, every night
With RatePilot the rates are rebuilt on real demand and land back inside the tableau, ready to sell.
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Rooms that assign themselves
A booking that came in without a room is often not overbooking: the room exists but sits in the wrong place, and OS redoes the layout by moving guests who have not arrived yet.
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Faults that route themselves
Housekeeping reports a fault from their own page; it shows on reception's tableau and on the technician's list, who has a page of their own to close it.
The ecosystem
More than an all-in-one PMS
RatePilot and CostCore sell on their own, and they work on the PMS you already have. But it is with OS underneath that they stop being separate programs: one account, one set of data, and their features inside the same interface you work in all day.
OS Rooms, rates, bookings, guest nights, takings.
The data is written here once.
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inside OS: prices and restrictions on the tableau
RatePilot Revenue management -
inside OS: costs beside the revenue OS records
CostCore Management accounting -
inside OS: replies and quotes on real availability
Ambra Receptionist AI
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Added when you need them
You start from OS and switch on one module at a time, the day it makes sense. There is no migration to repeat at every step.
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Far cheaper on top of OS
Added to the PMS, RatePilot, Ambra and CostCore come on terms far below what they cost separately. We'll walk you through the suite pricing in half an hour.
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Still whole products
If you already have a PMS and you are keeping it, RatePilot or CostCore work on their own: same job, the data just arrives from somewhere else.
OS The PMS
Rooms, bookings, accounts and compliance. It is where the data is born, where the work happens, and where the other three come in.
Explore OS →
Revenue management
Forecasts demand and moves prices by itself, with the decisions taken on data rather than on instinct.
Explore RatePilot → ratepilot.it
Cost control
Costs beside revenue, department by department, so you know where the margin goes. Rooms and restaurant.
Explore CostCore → costcore.it
Ambra AI receptionist
Answers the enquiries, builds the quotes and remembers your regulars. Alongside your staff, not instead of them.
Explore Ambra →
What changes
The problem is not a shortage of data
It is that the data sits in seven different places and never agrees. Almost every independent property works this way, and nobody decided to: you get there one program at a time.
How it works today
- The PMS in one place, the channel manager in another
- Four programs, four sign-ins, four interfaces to learn
- The accounts in a spreadsheet
- The tourist tax in a portal, filled in by hand the month after
- Prices decided on a Sunday evening, looking at the competition
- Enquiries sitting in an inbox until Monday
With OS
- One sign-in, and permissions revoked in one place
- One program: the modules' features are used inside OS
- The books close themselves instead of being rebuilt
- Compliance worked out from guest nights already recorded
- Prices redone every night on real demand
- Enquiries answered before anyone opens a laptop
About us
A startup built for independent hospitality
We build software that automates operational, administrative and commercial work, for properties that do not have a revenue office and a controller on the payroll. Meet VenusLab →
Where is it worth starting?
It depends on what you are missing most. Give us half an hour on your numbers and we'll tell you, even if the answer is "not now".
Book a meeting